Loogman tanken & wassen (fuel & wash) in Aalsmeer has recently taken an important step in improving both customer experience and operational efficiency in their tankshop by implementing the advanced SPINpos checkout system.
To better manage peak moments in the shop and serve customers more quickly, three of these checkout points have been installed. They streamline the daily workflow and make it easy to process the entire shop assortment, food and drinks from the various food concepts, and fuels. This results in a smooth and error free payment process, which significantly increases customer satisfaction.
The implementation of SPINpos Petrol has brought more calm and overview to our shop. With its modern appearance and intuitive operation, the system fits perfectly with the expectations of both our customers and our employees. Customers are served faster, orders are handled smoothly and clearly. The multimedia display also gives us an extra marketing channel that allows us to respond directly to campaigns and promotions.
A major advantage of SPINpos Petrol is the extensive hospitality module. It enables employees to fully compose sandwiches, from bread choice and standard topping schemes to extra or less ingredients. With multiple connected receipt printers, orders are automatically sent to the right kitchen section, whether cold or hot.
Customers can also place their orders through the order kiosks from De Digitale. Because these are fully integrated with the SPIN platform from Extendas, all orders are collected centrally. Digital order screens display the real time order status, both for the sandwich concept Co to Go as for FEBO. Customers can see their order number on the screen, which creates clarity and reduces waiting times.
The checkout systems and the accompanying cloud platform contribute to better service, ease of use and higher efficiency, resulting in a considerable increase in our profitability. Extendas has been a reliable and flexible partner for many years, and moves with us in innovation.”
Justin Rauwers Loogman
